Pilot Travel Center

… the lack of staff shows in every part of the store. I had to wait nearly 2 hours just to get a shower, which is unacceptable for drivers who are on the road all day. The checkout line stretched out because they only had one or two …

… at their pumps and do not provide any quality of service. the toilet is dirty, smeared and stinks, waiting for a shower is very long even though there are not many people in line. simply the staff does not care to speed up the …

There was a shower line of 7 drivers at 1 PM because lady who was in charge of maintaining the showers too busy chatting once with a driver, then with a co-worker. When I asked the lady when a shower was going to be available, she said that …