Sheraton Flowood The Refuge Hotel & Conference Center

This was our second time staying here, we came to visit family for the weekend. Staff was super friendly and hlepful as always. Our room was very clean and comfortable. The bed was so soft and cozy, we had the best sleep we've had in weeks. …

Zero stars. We arrived at 5:45pm, after a 6+ hour road trip with our two young children and were told there were no rooms ready that housekeeping was still cleaning. When we asked how long it would be the girl said “I’m not housekeeping …