The Gym Group Leeds Headrow

The Gym Leeds Headrow is what you'd expect from a Budget Gym, it seems to be of a similar standard to others in it's niche & I presently train here with my PT (James of Trained By James). A couple of simple changes need to be made to improve the Customer Experience: 1. Have someone on Duty at the Weekend. I am getting sick of paying for my PTs time only to be disturbed EVERY SINGLE WEEK by other Members needing assistance. If there is someone on Duty they are not on the Gym Floor.. even if there is no class on. I pay my Membership and I pay my PT for PT, I don't pay to be interrupted because there's no Gym staff available. 2. The noise levels (I'm referring to the Music) from the Studio during classes need to be lowered. On several occasions I have been at the other side of the Gym where both I & others can hear the Music pounding away. When you can hear the music through your Headphones this does not make for a pleasant environment. The Showers are frequently cool with poor water pressure and often there are empty bottles laying around the changing area.

The Gym Leeds Headrow is what you'd expect from a Budget Gym, it seems to be of a similar standard to others in it's niche & I presently train here with my PT (James of Trained By James). A couple of simple changes need to be made to improve the Customer Experience: 1. Have someone on Duty at the Weekend. I am getting sick of paying for my PTs time only to be disturbed EVERY SINGLE WEEK by other Members needing assistance. If there is someone on Duty they are not on the Gym Floor.. even if there is no class on. I pay my Membership and I pay my PT for PT, I don't pay to be interrupted because there's no Gym staff available. 2. The noise levels (I'm referring to the Music) from the Studio during classes need to be lowered. On several occasions I have been at the other side of the Gym where both I & others can hear the Music pounding away. When you can hear the music through your Headphones this does not make for a pleasant environment. The Showers are frequently cool with poor water pressure and often there are empty bottles laying around the changing area.

Pretty good gym for the price you are paying. Getting in and out with your pin makes it easy for access. Equipment is good, the treadmills and ellipticals are basic but do their job. I haven't attended any classes but when I go I can see that a lot of people attend them and they aren't empty. Ladies showers and changing room are clean. I always manage to get a locker as well. Everyone is in their own world working out so it's nice that you do your own thing but know that are others there to keep you company but don't judge you.