The Gym Group Leeds Headingley

Having previously had a good experience at a Gym Group in Devon I bought a discounted six month membership when I moved to Leeds. Only went three times as the place was absolutely filthy, floors, changing rooms, equipment, windows. To make it worse they’d removed all sprays and cleaning equipment that’s usually available for users. I work in healthcare and have qualifications in infection control and found it truly unsanitary. I tried emailing to complain but it’s a franchise and after five days received an automated AI reply saying thank you for your interest in becoming a trainer. Never received a response, let alone a refund. Awful place, awful company, zero stars from me

Having previously had a good experience at a Gym Group in Devon I bought a discounted six month membership when I moved to Leeds. Only went three times as the place was absolutely filthy, floors, changing rooms, equipment, windows. To make it worse they’d removed all sprays and cleaning equipment that’s usually available for users. I work in healthcare and have qualifications in infection control and found it truly unsanitary. I tried emailing to complain but it’s a franchise and after five days received an automated AI reply saying thank you for your interest in becoming a trainer. Never received a response, let alone a refund. Awful place, awful company, zero stars from me