Steam Complex Sauna

I have found the whole experience underwhelming. The showers had cold water. The shower wash units were empty. I had to ask for them to filled and when I mentioned the showers being cold, the receptionist shrugged his shoulders and said nothing he can do, get used to it. This to me suggests the showers very hardly get used which in turn suggests the shower gel units haven't been filled a very long while. I did not see anyone cleaning, the whole time I was there. The play rooms were filthy with used condoms which I can only presume had been left from the previous day or earlier from the day visited. It is a shame that the big talking point throughout the reviews is about cleanliness and hygiene. I would like to visit again but thinking about the latter is putting me off for life 😕

I have found the whole experience underwhelming. The showers had cold water. The shower wash units were empty. I had to ask for them to filled and when I mentioned the showers being cold, the receptionist shrugged his shoulders and said nothing he can do, get used to it. This to me suggests the showers very hardly get used which in turn suggests the shower gel units haven't been filled a very long while. I did not see anyone cleaning, the whole time I was there. The play rooms were filthy with used condoms which I can only presume had been left from the previous day or earlier from the day visited. It is a shame that the big talking point throughout the reviews is about cleanliness and hygiene. I would like to visit again but thinking about the latter is putting me off for life 😕

Excellent facilities and capacity however it is the dirtiest sauna I have ever been to which is pervasive and distracting from the experiences and facilities within. I would suggest closing off some of the sections in quieter times so that it is easier for staff to maintain as it is also the largest sauna I have ever been to. I would return and its a fun and interesting place but the whole thing needs a wash. Sorry.