Caludon Castle Sports Centre

Negatives My daughter was in stage 2 and was not quite getting her technique right. She essentially was asked to swim up and down continuously with verbal commands on how to get her arms and position her feet and back etc. Having just turned 4, you expect to have someone actually show and teach her how to swim. This was not the case despite being advertised as such on the page. I asked someone get into the water with her to show her the technique. The person was very kind and obliging and said that they would next week. Since then however, there has been a different person every week. I have raised the same issue over and over with the same promise that it will be different next week and an assurance it will be the same person but it isn't. This has been the case for 6 weeks straight. We have decided to go somewhere else because they don't listen and respond to feedback, there is no consistency, there is no discussion on how a child is doing and how they are progressing as it passes on from one teacher to another, there is no support with technique just verbal commands in a very loud and busy room, no differentiation to support different learners - just a one size fits all approach. The showers are also cold. I was told they were having issues but again this has been going on for 6 weeks. The app has a progress review section. Never has it been filled in. Positives The staff are friendly and kind Other groups have people get in the water and show them how to do it The level 1 man is in every week supporting the children

Negatives My daughter was in stage 2 and was not quite getting her technique right. She essentially was asked to swim up and down continuously with verbal commands on how to get her arms and position her feet and back etc. Having just turned 4, you expect to have someone actually show and teach her how to swim. This was not the case despite being advertised as such on the page. I asked someone get into the water with her to show her the technique. The person was very kind and obliging and said that they would next week. Since then however, there has been a different person every week. I have raised the same issue over and over with the same promise that it will be different next week and an assurance it will be the same person but it isn't. This has been the case for 6 weeks straight. We have decided to go somewhere else because they don't listen and respond to feedback, there is no consistency, there is no discussion on how a child is doing and how they are progressing as it passes on from one teacher to another, there is no support with technique just verbal commands in a very loud and busy room, no differentiation to support different learners - just a one size fits all approach. The showers are also cold. I was told they were having issues but again this has been going on for 6 weeks. The app has a progress review section. Never has it been filled in. Positives The staff are friendly and kind Other groups have people get in the water and show them how to do it The level 1 man is in every week supporting the children

My daughter is learning to swim at this centre. To be fair, the swimming cost is quite cheaper than most swimming centres around Coventry. We pay £29.50 monthly for 30mins weekly swim time. The instructors are experienced and kind. My daughter likes the centre also because there is library within the facility and kids can participate in crafts and story time after swimming on Saturdays.