Active Living Centre

Went for a swim, bit cold getting in but once you start it's fine, changing rooms are typical council with not all cubicle looks working and you can't use the lockers but they provide plastic boxes to take your stuff pool side. Showers warm. All the staff I have met that work here are lovely

Went for a swim, bit cold getting in but once you start it's fine, changing rooms are typical council with not all cubicle looks working and you can't use the lockers but they provide plastic boxes to take your stuff pool side. Showers warm. All the staff I have met that work here are lovely

Disgraceful teaching from zoe tonight at Bettws. My son is 5 and he's been having swimming lessons for a while and loved it. Now he has Zoe and he's all of sudden been crying not wanting to go to his lesson. Very out of character for him. He's always loved going. But tonight I witnessed why he doesn't want to go. The way she treated him and other children in his class was appalling. When the lesson was over she wanted to speak to me to tell me that Theo was very distracted by me standing by the window watching him! Baring in mind she got my husband to go and stand by the window the week before because my son was crying. She spoke to me like something she had trodden in and humiliated me in front of 20 other parents when I said to her about the way she was speaking to me and my child she told me if I don't like it then don't come back or change his lesson! Needless to say I've made a formal complaint and even other parents came over to see I was Ok and confirmed what I was saying is what had happen! He's now moved groups thank god.