DW Fitness First Canterbury

Awful gym! The standards are way below what should be expected for the price you pay. The pool is freezing, there is always one jacuzzi out of service, unclean gym, the sauna is filthy and falling apart and the changing rooms need a complete update. The atmosphere is unfriendly and most of the staff are unhelpful and unapproachable! Also, it is completely impossible to cancel your membership and if you do they will ring/text/email you constantly threatening you with debt collection agencies etc! Would not recommend to anyone!

Awful gym! The standards are way below what should be expected for the price you pay. The pool is freezing, there is always one jacuzzi out of service, unclean gym, the sauna is filthy and falling apart and the changing rooms need a complete update. The atmosphere is unfriendly and most of the staff are unhelpful and unapproachable! Also, it is completely impossible to cancel your membership and if you do they will ring/text/email you constantly threatening you with debt collection agencies etc! Would not recommend to anyone!

Very little parking, often have to park at curry's due to the very small shared car park being full. The gym is falling into disrepair; broken and cold showers, out of order gym equipment and out of order sauna. They have over sold membership as this gym is always very busy, I actually had the last available locker once with the person after me complaining and eventually getting a locker when another member left. I have tried to cancel my gym membership but this can't be done at the gym, I'd have to call their cancellation call centre. Really not worth the £42/m I'm paying!