Great location and lovely staff! Stayed three nights and really enjoyed the view of the old church and the central location. The staff were friendly, attentive, and handled everything professionally — they even offered me a free breakfast after fixing a room issue. The breakfast itself was excellent: fresh, generous, and great value. A few small things could be improved — the towels on arrival were damp, the shower-gel dispenser didn’t work, and the air conditioning was noisy. The “Top-Up” door sign was missing too, so I had to go to reception to ask for one. Overall, a pleasant stay with amazing staff and great breakfast — just needs better housekeeping checks and quieter A/C.
Great location and lovely staff! Stayed three nights and really enjoyed the view of the old church and the central location. The staff were friendly, attentive, and handled everything professionally — they even offered me a free breakfast after fixing a room issue. The breakfast itself was excellent: fresh, generous, and great value. A few small things could be improved — the towels on arrival were damp, the shower-gel dispenser didn’t work, and the air conditioning was noisy. The “Top-Up” door sign was missing too, so I had to go to reception to ask for one. Overall, a pleasant stay with amazing staff and great breakfast — just needs better housekeeping checks and quieter A/C.
Had a lovely stay here.. rooms spotless … comfy beds … lots of towels and the staff were lovely.. friendly and went out of their way to accommodate. Ask at desk for anything you need| ( hairdryer etc) and they and they there to help . We have stayed here lots of times over the years and would never stay anywhere else in Chester.
Verified Shower Facility
User reviews have confirmed this facility has shower facilities available.