Sea Lanes Brighton

Very disappointing experience due to misleading advertising and poor communication. The swimming pool water is quite cold, and memberships come with a mandatory minimum term. On top of that, cancellations require at least 30 days’ notice, which is not clearly disclosed upfront. I saw an Instagram ad offering the current month for free. I messaged them to ask if there were any conditions, and I was told the only significant one was a minimum term of one month. No mention was made of the 30-day notice period. I went to the facilities to try them out, but they were closing and asked me to return the next day. I specifically asked if I could swim for free that month as advertised, and they confirmed this again, with no additional conditions mentioned. I couldn’t go the following day, but they later called me and we agreed I would come back, still with no further information disclosed. I am traveling in 10 days and simply wanted to try the pool once, with the intention of signing up properly when I return to Brighton. I prepared everything in advance, including bringing my wetsuit and assembling new fins. When I finally arrived, I was told that I would still have to pay for the following month even if I didn’t use the facility, because cancellations require 30 days’ notice. As a result, I couldn’t swim at all. This was extremely frustrating. The advertisement was misleading, and despite communicating with them multiple times across different channels, this crucial condition was never mentioned. A “free month” offer that still obliges you to pay for an additional month is not truly free. The views are nice when the weather is good, that’s the only positive aspect of my experience.

Very disappointing experience due to misleading advertising and poor communication. The swimming pool water is quite cold, and memberships come with a mandatory minimum term. On top of that, cancellations require at least 30 days’ notice, which is not clearly disclosed upfront. I saw an Instagram ad offering the current month for free. I messaged them to ask if there were any conditions, and I was told the only significant one was a minimum term of one month. No mention was made of the 30-day notice period. I went to the facilities to try them out, but they were closing and asked me to return the next day. I specifically asked if I could swim for free that month as advertised, and they confirmed this again, with no additional conditions mentioned. I couldn’t go the following day, but they later called me and we agreed I would come back, still with no further information disclosed. I am traveling in 10 days and simply wanted to try the pool once, with the intention of signing up properly when I return to Brighton. I prepared everything in advance, including bringing my wetsuit and assembling new fins. When I finally arrived, I was told that I would still have to pay for the following month even if I didn’t use the facility, because cancellations require 30 days’ notice. As a result, I couldn’t swim at all. This was extremely frustrating. The advertisement was misleading, and despite communicating with them multiple times across different channels, this crucial condition was never mentioned. A “free month” offer that still obliges you to pay for an additional month is not truly free. The views are nice when the weather is good, that’s the only positive aspect of my experience.

A very beautiful place to swim! The water is the perfect, very cool, temperature, and the view over the beach is absolutely unbeatable (especially if you catch the sunset). If you don’t like cold water I wouldn’t recommend it, but if you can get past (or enjoy) the discomfort, it’s a great place to swim. I would recommend buying a swimming cap before you go, they are mandatory and cost £6.50 if you buy one from them :p