The Greenwich Spa

This was by far the worst spa experience I’ve ever had. The service was poor, and the room was untidy. I received a body scrub without even being offered a shower to rinse off afterward. The customer service was extremely disappointing. I would not recommend this place to anyone. I was only five minutes late, and I even called ahead to inform the receptionist. yet the service I received was still disappointing. I’ve been to other spas, First, the toilet was in a terrible state. I reported it to the front desk, and the response was, “Someone else probably used it,” followed by complete indifference. That level of hygiene is unacceptable. Second, claiming there’s no shower after a body scrub is one thing—but a staff member later said the shower is not working..That’s just unprofessional. Overall, the service was poor, and I won’t be returning. Please work on your spa—there’s really nothing worth recommending.

This was by far the worst spa experience I’ve ever had. The service was poor, and the room was untidy. I received a body scrub without even being offered a shower to rinse off afterward. The customer service was extremely disappointing. I would not recommend this place to anyone. I was only five minutes late, and I even called ahead to inform the receptionist. yet the service I received was still disappointing. I’ve been to other spas, First, the toilet was in a terrible state. I reported it to the front desk, and the response was, “Someone else probably used it,” followed by complete indifference. That level of hygiene is unacceptable. Second, claiming there’s no shower after a body scrub is one thing—but a staff member later said the shower is not working..That’s just unprofessional. Overall, the service was poor, and I won’t be returning. Please work on your spa—there’s really nothing worth recommending.