St Christopher's Inn London Bridge - The Village

First time staying here. We would have liked to rate it a 4 star as service was excellent. Great bar right on location with live music and fabulous atmosphere. Safe place for lone travellers. Clean building. The showers were ok a little tight though but hot water and cleaning to efficient standard. Unfortunately our room was number 400 so we were situated up a lot of Victorian steep stairs and the lift was out of order! This was an absolute no when carrying luggage. Due to the inconvenience we missed breakfast because it was too much of an effort with the lack of lift . Liked the bar a lot and the employeess were really friendly and helpful. We hope they are on a decent salary. We would return but only if the lift was in action .

First time staying here. We would have liked to rate it a 4 star as service was excellent. Great bar right on location with live music and fabulous atmosphere. Safe place for lone travellers. Clean building. The showers were ok a little tight though but hot water and cleaning to efficient standard. Unfortunately our room was number 400 so we were situated up a lot of Victorian steep stairs and the lift was out of order! This was an absolute no when carrying luggage. Due to the inconvenience we missed breakfast because it was too much of an effort with the lack of lift . Liked the bar a lot and the employeess were really friendly and helpful. We hope they are on a decent salary. We would return but only if the lift was in action .

Unfortunately, my stay at this hostel was disappointing. The staff were not friendly and seemed to only care about doing everything quickly rather than helping guests properly. At check-in, they forced me to install their app, even though it’s possible to get the room code on paper. The Wi-Fi in my room was very poor, so I had to use my own mobile data (LTE) the whole time. When I wanted to extend my stay, I messaged them through the app. They told me I could either book again on the website or come downstairs, and they would handle it quickly. However, when I went to the reception, they told me to do it online instead — very unorganized. I also booked two nights with breakfast, but during check-in, no one gave me a breakfast voucher. The next morning, I was not allowed into the breakfast room because I didn’t have the voucher. After checking, they realized it was their mistake but still said it was my fault for not asking for it. The rooms are very small, and there were no events or activities, even though they advertise social events. On the first night, a fire alarm went off, and the staff were already outside. No one took care to wake up or guide the guests — the only thing they did was collect all the towels afterward. Overall, I wouldn’t recommend this hostel. The service, communication, and organization were all poor.