The gym floor is good with a good range of equipment but it isn't looked after well. Things often out of order and very slow to repair. The main gym has been refitted quite recently but they've never done the changing rooms, showers or toilets and they are very poor. They are dirty and old and lots of the showers don't work properly and are often out of soap. There are often only one or two hairdryers working and I've complained at the gym and to their head office and they just don't care. They couldn't even bother to reply. Customer service is very poor and it comes from the top down. It is cheap so I suppose you get what you pay for but it's been noticeably quite since Pure Gym opened. I've been a long loyal customer but it means nothing and they are tough over contracts so beware!
The gym floor is good with a good range of equipment but it isn't looked after well. Things often out of order and very slow to repair. The main gym has been refitted quite recently but they've never done the changing rooms, showers or toilets and they are very poor. They are dirty and old and lots of the showers don't work properly and are often out of soap. There are often only one or two hairdryers working and I've complained at the gym and to their head office and they just don't care. They couldn't even bother to reply. Customer service is very poor and it comes from the top down. It is cheap so I suppose you get what you pay for but it's been noticeably quite since Pure Gym opened. I've been a long loyal customer but it means nothing and they are tough over contracts so beware!
Be careful when you sign their contract! I wanted to cancel my membership after six moths of going to the gym, due to the fact that the changing rooms, showers and toilet always looked very dirty. There was also something that looked like fungal growth in the swimming pool. However, their standard contract is written in that way that you cannot cancel your membership within the first 12 months of the contact! And they just do not want to hear anything.
Verified Shower Facility
User reviews have confirmed this facility has shower facilities available.