Little Drifter Melbourne

Very disappointed with my stay. I stayed for six days, and several facilities advertised were simply unavailable, with no prior notice. The shared kitchen was closed for the entire duration of my stay — no one informed me before booking or upon arrival. As a result, I had to eat out every day, which made my stay much more expensive than expected. I reported the issue to reception: I was told to send an email and that the manager would get back to me… but I never received any reply, despite several follow-ups. No compensation, no apology. Another problem: the laundry room was also unavailable, and guests were only notified on the same day. As for cleanliness, the room was not cleaned once in six days (no floor or shower cleaning), except for the trash being emptied daily. For the price I paid, this is unacceptable. The place could be fine, but the lack of communication, maintenance, and customer service completely ruined the experience. I do not recommend this hostel at all.

Very disappointed with my stay. I stayed for six days, and several facilities advertised were simply unavailable, with no prior notice. The shared kitchen was closed for the entire duration of my stay — no one informed me before booking or upon arrival. As a result, I had to eat out every day, which made my stay much more expensive than expected. I reported the issue to reception: I was told to send an email and that the manager would get back to me… but I never received any reply, despite several follow-ups. No compensation, no apology. Another problem: the laundry room was also unavailable, and guests were only notified on the same day. As for cleanliness, the room was not cleaned once in six days (no floor or shower cleaning), except for the trash being emptied daily. For the price I paid, this is unacceptable. The place could be fine, but the lack of communication, maintenance, and customer service completely ruined the experience. I do not recommend this hostel at all.