Langlands Park Memorial Public Pool

Langlands was a sensational surprise. Lots of plants, shades, seats, picnic tables. 50m pool (shallow 1.35m deep > 2m) 8 lanes 25 m pool (think 1.3m deep ) Baby pool area Rehab pool Wide variety of customers. The grounds are really pretty. Bathroom: Lots of showers Lots of loos Plenty of change rooms Open space change area Baby change Ramps into all the pool areas. Sensational for ppl with mobility challenges. Lots of life guards. Pool: super clean

Langlands was a sensational surprise. Lots of plants, shades, seats, picnic tables. 50m pool (shallow 1.35m deep > 2m) 8 lanes 25 m pool (think 1.3m deep ) Baby pool area Rehab pool Wide variety of customers. The grounds are really pretty. Bathroom: Lots of showers Lots of loos Plenty of change rooms Open space change area Baby change Ramps into all the pool areas. Sensational for ppl with mobility challenges. Lots of life guards. Pool: super clean

After reading other reviews about rude staff, it reminded me of our own experience over the two years my son attended swimming lessons here, so I felt it was worth leaving a review. We attended Langlands weekly for swimming lessons. The younger staff members were generally lovely, but there are a few senior staff members who are consistently rude and dismissive, particularly an older female staff member at reception. I had twin girls who were two years old at the time, and we often had to wait for their four year old brother to finish his lesson. There is a large play area for children, but it was always closed. Every week, without fail, my toddlers would be told off or shouted at for even touching the toys through the small plastic fence. When I once asked when the play area would be open, the staff member snapped at me, “It says closed. That means it’s closed.” This wasn’t an isolated incident. It was the same ongoing rudeness, week after week, from the same person, who still works there. Another incident that still stands out was finding a large piece of human faeces in the middle of the girls’ change rooms. I reported it to staff, expecting it to be cleaned up promptly. Instead, it was left there with only a yellow warning sign placed over it. No one removed it for a significant amount of time, which was both unhygienic and shocking in a children’s facility. The final incident that made us leave involved a senior staff member who interfered with my parenting. My son had two minutes left of his final lesson and said he was bored and wanted to get out. I calmly told him to finish the last two minutes. The owner stepped in and repeatedly told him he didn’t have to go back in, directly contradicting me in front of my child. Each time I said he needed to finish the lesson, she told him the opposite. My son was left confused and upset, not knowing who to listen to. It was an extremely uncomfortable and bizarre situation. Overall, it’s a shame, because the lessons themselves were fine and some staff were genuinely kind. Unfortunately, the attitude of a few senior staff members completely ruins the atmosphere of the swim school.