Hibiscus Sports Complex

The worst customer service at a swimming pool. I had to stand and wait for 20 minutes, and ended up wasting more than an hour just for the pool. The staff at the front desk should really learn some basic customer service skills and how to handle situations more professionally.

The worst customer service at a swimming pool. I had to stand and wait for 20 minutes, and ended up wasting more than an hour just for the pool. The staff at the front desk should really learn some basic customer service skills and how to handle situations more professionally.

Pools: no catering for anyone with a physical impairment. Highly disappointing. Life Guards: seem to watch their step counts than watch safety. At other Rackley pools life guards stop kids pushing each other in the pool and bomb diving especially in the shallow parts of the pool. Families: there is a kids pool and a water slide. Lots and lots of kids screaming and yelling. So if your kid screams, don’t worry- it’s not unusual. Mullets: ive never seen so many mullets in my life. Cleanliness: there was a storm yesterday late arvo/early evening. But the pool was filthy. Parking: lots available. Bring sunscreen and cold drinks. Whilst there are undercover areas, there’s lots of sun. Brisbane City Council $2 pool admission in summer is highly commendable. Lots of families. Bathrooms: Horrid! In need of major renovations and putrid! I wish i had water shoes to wear. Showerhead had green build up that limited water coming out. Worst bathrooms in brisbane pool centres. Overall: im never coming back