Palm Court Kookaburra Backpackers

I booked a room over phone with them.The female I spoke to over the phone was very courteous. The rooms however were filthy , there were about 50 small cockroaches in front of me and then there was a fridge that was not working which was full of them. The room looked unclean and shabby, with bedsheets being dirty and they were charging 120 bucks for it. They offered me another room but when I checked that one , it was no different either. I complained about it and they refunded my money without dramas, so that part was alright. There is a swimming pool that looks more like a pond with disgusting stale water. This place should not be open as it does not meet the basic hygene standards .Guys please check the rooms before booking.

I booked a room over phone with them.The female I spoke to over the phone was very courteous. The rooms however were filthy , there were about 50 small cockroaches in front of me and then there was a fridge that was not working which was full of them. The room looked unclean and shabby, with bedsheets being dirty and they were charging 120 bucks for it. They offered me another room but when I checked that one , it was no different either. I complained about it and they refunded my money without dramas, so that part was alright. There is a swimming pool that looks more like a pond with disgusting stale water. This place should not be open as it does not meet the basic hygene standards .Guys please check the rooms before booking.

The location is great, close to the shops and main street. Staff were very friendly and accommodating, which made the stay bearable. The pool was also refreshing on a hot day. Unfortunately the room felt old and unmaintained. The lockers appeared bent and broken, the fridge didn't work, and the aircon and fans were pretty noisy. The other guests also made us feel a bit uneasy - we discovered in the morning that one had attempted to break into our van, and was later arrested for disorderly conduct. Coco's Backpackers is a reasonable (if not a little old) alternative for those on a budget. Otherwise spend a little more for a cabin at Riverview Tourist Park, which, while slightly further from town was far nicer and close to the great Hot Springs.