Patonga Camping Ground

We arrived at night to camp and enjoy the day. The security guard at the gate was extremely kind and welcoming (even though that’s not his actual job — which already says a lot about who is really fit to deal with guests). The next day, after lunch, we went to pay for our stay and were met by Suzan at reception. She made the whole experience unnecessarily unpleasant, lecturing us that payment should have been done in the morning — with a tone and attitude that felt more like disdain than customer service. She even seemed to take issue with my accent (I am Brazilian and speak English). If this is how guests are treated in a tourist location, as if we’re inconveniencing the staff, perhaps it would be best to clearly display check-in and check-out rules on the website — or better yet, offer online booking. That way, travelers who naturally arrive late on the road won’t be met with rudeness, and staff who don’t know how to deal with people can stay away from customers. The location itself is beautiful — the facilities are well maintained, with hot water and showers available. However, based on my experience (and looking at other reviews), the recurring issue seems to be the staff. And that can become a serious problem, especially considering this is a private campground where customer service should match the quality of the place.

We arrived at night to camp and enjoy the day. The security guard at the gate was extremely kind and welcoming (even though that’s not his actual job — which already says a lot about who is really fit to deal with guests). The next day, after lunch, we went to pay for our stay and were met by Suzan at reception. She made the whole experience unnecessarily unpleasant, lecturing us that payment should have been done in the morning — with a tone and attitude that felt more like disdain than customer service. She even seemed to take issue with my accent (I am Brazilian and speak English). If this is how guests are treated in a tourist location, as if we’re inconveniencing the staff, perhaps it would be best to clearly display check-in and check-out rules on the website — or better yet, offer online booking. That way, travelers who naturally arrive late on the road won’t be met with rudeness, and staff who don’t know how to deal with people can stay away from customers. The location itself is beautiful — the facilities are well maintained, with hot water and showers available. However, based on my experience (and looking at other reviews), the recurring issue seems to be the staff. And that can become a serious problem, especially considering this is a private campground where customer service should match the quality of the place.

Peaceful Riverside Escape at Patonga Camping Ground I recently stayed at Patonga Camping Ground and had a fantastic experience. The location is absolutely stunning – right on the river with easy access to the beach, making it perfect for kayaking, fishing, or just relaxing by the water. The campsite itself is well-maintained, with clean amenities including toilets, showers, and BBQ areas. Sites are spacious, and there's a mix of powered and unpowered spots depending on your needs. The vibe is peaceful and family-friendly, which made for a relaxing stay. It's also within walking distance to the Patonga Hotel, where you can enjoy a good view. The nearby walking trails through Brisbane Water National Park are a bonus if you’re up for some light hiking and amazing coastal views. Highly recommend it for a weekend escape or a longer stay if you want to unwind surrounded by nature. Book ahead, as it can get busy during peak times!