Abode Woden

I recently had a 10 day stay at this hotel. The location is good and close to shops and restaurants. The room itself was good, just an average room which was clean and tidy. The service, not so great. Housekeeping only visit your room once every four days which is fine if they actually did a full clean and sheet change. But after returning on day 4 to my room, the sheets weren’t changed, they simply pulled up the existing sheets and remade the bed. Every two days after that, they replaced the towels but didn’t always take away some of the dirty ones. On day eight, the sheets weren’t changed again. This is really unacceptable. Yes it’s not a five star hotel, but housekeeping should at least change the sheets when they come into your room. Also, the room was particularly hot even though I switched off the air conditioning system in the room, there is still a main system that you can’t shut off, And it was ridiculously hot. I develop a very dry throat and skin and a cough over the 10 days. When I queried it, they said there was nothing they could do to change It so I remained uncomfortable. Furthermore, one particular reception worker on the Night Shift was completely unhelpful and his manner lazy. He basically fobbed me off and told me to deal with my problem in the morning with the morning staff which I couldn’t do because I had very early commit commitments for work. The staff in the restaurant however, were really nice and cooked a great breakfast too. I probably wouldn’t recommend this as a place to stay at nor would I choose to stay there again

I recently had a 10 day stay at this hotel. The location is good and close to shops and restaurants. The room itself was good, just an average room which was clean and tidy. The service, not so great. Housekeeping only visit your room once every four days which is fine if they actually did a full clean and sheet change. But after returning on day 4 to my room, the sheets weren’t changed, they simply pulled up the existing sheets and remade the bed. Every two days after that, they replaced the towels but didn’t always take away some of the dirty ones. On day eight, the sheets weren’t changed again. This is really unacceptable. Yes it’s not a five star hotel, but housekeeping should at least change the sheets when they come into your room. Also, the room was particularly hot even though I switched off the air conditioning system in the room, there is still a main system that you can’t shut off, And it was ridiculously hot. I develop a very dry throat and skin and a cough over the 10 days. When I queried it, they said there was nothing they could do to change It so I remained uncomfortable. Furthermore, one particular reception worker on the Night Shift was completely unhelpful and his manner lazy. He basically fobbed me off and told me to deal with my problem in the morning with the morning staff which I couldn’t do because I had very early commit commitments for work. The staff in the restaurant however, were really nice and cooked a great breakfast too. I probably wouldn’t recommend this as a place to stay at nor would I choose to stay there again

Stayed here twice and we always had a clean, comfortable, well equipped family room. Bed is firm, water pressure is great, hot chocolate and proper size milk provided. Letdowns are check in desk personnel are always distinctly unfriendly …